Apps – Thousands of new smartphone apps make their way onto Android and iOS platforms every year. They either offer enhanced utility in our everyday tasks or are there to add a little more excitement to our lives. Thus, we are here to talk about some of the best Android apps available on the Google Play Store today. Join us as we discuss each of them in a little detail!

Naptime

Smartphones may have blessed us with a plethora of features by consolidating different gadgets under one hood. Now, you do not need to carry a laptop everywhere or search for local residents when in need of directions. Your smartphone can assist with all of that and more effortlessly. But all this computing power comes with the drawback of rapid battery drainage.

Naptime is the app that you need on your Android phone ASAP to remedy that. The app automatically lowers your battery consumption by enabling Android’s very own doze power feature. As a result, things like Wi-Fi, cellular, data, Bluetooth, and more are automatically disabled once the app is alerted that they are sitting idle.

Lawn chair 2

Android may offer you a vibrant and efficient home screen, but what if you want something extra from your smartphone? Lawn chair 2 is the perfect app that provides you with a third-party home screen that offers added features and functionality.

Some of the prominent features offered by this app include an automatic Dark Mode, adaptive icons, and enhanced drawer categories. Further more, the app also seamlessly integrates with the Google Feed already displayed on your smartphone.

Disney+

Disney+ has rapidly grown to become a worthy competitor to popular existing streaming platforms like Netflix, Hulu, and several others. And it does not come as a shock since Disney has been putting forth high-quality and engaging content to entertain people of all ages.

Therefore, the Disney+ Android app should also be on your list of potential downloads. This app will enable you to enjoy all your favorite Disney and MARVEL titles without having to get out of bed. All you would need after downloading this app is a blazing-fast internet service such as Optimum Internet to support true HD streaming on your phones. And for that, merely a call to the Optimum customer service team can help get the job done instantly.

Signal Private Messenger

Everyone wants to keep their private chats and calls safe from unwanted intruders. While there may be several exceptional apps like WhatsApp offering similar security features, it does not hurt to have an app that delivers flawless security features throughout.

Signal Private Messenger offers an ad-free experience for all users who may seek comfort with its state-of-the-art end-to-end encryption and enhanced audio and video quality. Moreover, the app offers useful features like custom notifications and a dark theme for all kinds of usage.

Audible

Reading books is among the fondest of hobbies across the globe. Books transport us into completely different realms. But what if you do not have the time to sit in a corner and enjoy your favorite book in peace? You turn to Audible, of course.

Audible is an amazing audio library flooded with thousands of famous audiobooks, podcasts, and original Audible content. All you would need is to sign in with your Amazon account, and if the first 30 days (completely free of course) are to your liking, then you may move on to a paid subscription.

Stadia

Nowadays, you do not necessarily need to have enormous storage capacities to enjoy your favorite games. With Google Stadia, you may enter the world of stream gaming, ridding you of the need to download the game on your computers or laptops.

The revolutionary Stadia platform enables you to stream popular games across Android devices and laptops. Here, you will find market-leading games like PUBG, Red Dead Redemption 2, Destiny 2, and countless others. No more would you have to wait for never-ending downloads so that you may enjoy a game. All it takes from you is to log in to Stadia.

All in All

These are only a few apps that you may consider downloading on your Android phones in 2021. Once you get familiar with the apps mentioned above, you are bound to find an ocean of other exceptional apps on the Google Play Store as well.

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5 Tips for Customer Communication Management-

Customer service is an enterprise-wide phenomenon that must get ingrained in the corporate culture. Everybody, right from customer services, sales, and marketing, should be customer-centric and focus their attention on delivering delightful experiences. An ideal place to begin is customer communication management.

Understanding Customer Communication Management

So, what is customer communication management (CCM)? CCM refers to a corporation’s outbound strategy to communicate with customers. Mostly, CCM gets executed using a tool or software that localizes conversations to central locations. This assists the marketing, sales and services teams to optimize customer engagement.

The crux is to manage customer interactions across varied communications and analyze feedback to enhance customer satisfaction. Note that the customer-centric mentality must apply to all interactions and not just during customer service or sales interactions. Say that you sell laptops online and customers desire same-day delivery. The onus for delivering on this rests upon members across the value chain, including sales, marketing and logistics.

Customer communication management entails tracking customer interactions and measuring satisfaction levels. The latter also involves using customer feedback to adapt the strategy and messaging for better results.

Why is Customer Communication Crucial?

Customer communication helps customer service teams decipher what customers want. Effective customer communication is a two-way dialogue between company representatives and the customers. Hence, corporations must ensure to listen to and understand the customer feedback, complaints and questions.

Tips for Customer Communication Management

Consider the Purpose and Intent of the Message

Before communicating with customers, ponder over the purpose of the message. Is it to inform about deals and discount offers? Share a new product update or launch? Once these questions get answered, you can determine what strategy and approach work best.

Say that the objective is to inform customers of a new deal. In this case, sending email newsletters is deemed effective. On the other hand, if the purpose is to update customers about the store hours, placing signage or hoarding near the entrance shall serve this purpose best.

Clear and concise goals shall help you become a more effective communicator.

Determine the Recipients of the Message

At this stage, brands and businesses must focus on understanding the audience’s needs and how they will use the information. Although the exact nature of customer queries cannot get predicted, it is always helpful to anticipate them. Advanced anticipation enables businesses to avoid confusion and saves from time wastage. It also helps representatives be well-prepared and display that they are knowledgeable and trustworthy.

Look for Opportunities to Add Value

Customer communication strategies should help customers get the most out of the service experiences. So, how do you provide value? The obvious answer is to listen closely to customer concerns and ensure the response gets targeted toward their specific needs. You can contact customers via email or create calendars for remitting automated messages that render helpful tips. Another option is self-service solutions such as free resources such as help centers, articles and video tutorials that help fulfil the objective of customer education.

However, advanced technologies have other avenues that can help add value. One such strategy is using visual engagement tools for real-time assistance. Real-time support with live assistance tools resides at the advanced level. Leveraging live engagement tools help brands identify errors at the first touchpoint and render the correct solution, thereby reducing the number of interactions. Here, enterprises can look at avenues such as co-browsing and video chat that help collaborate in real-time and guide customers through personalized conversations.

Being Aware of the Different Communication Methods People Use

Understanding customers’ preferences for communication is crucial. It helps businesses to respond quickly and effectively. The popular communication options are phone, chat, email and social media.

A good practice is to treat all customer questions equally, no matter the chosen channel. Say that you have international customers. They might demand 24/7 access to live chat. Here, allowing people to contact support at any time helps reduce frustrations.

Better even, brands can create an omnichannel customer communications strategy.

According to research, businesses with omnichannel customer service strategies retain 89 per cent of customers on average. The ones with a weak omnichannel strategy retain up to 33 per cent of customers.

An omnichannel platform helps redefine how brands communicate with customers, both online and offline. Businesses can gain insights into the customer journey to help enhance communication across touchpoints.

Make Information Easy to find and Understand

People today want quick and easy access when seeking answers. One way is to add a search bar on the website that enables users to conduct research without waiting for someone to respond. Another aspect is content organization. So, brands should ensure that the informational content gets organized into specific categories such as Installation & Setup. This makes it easy to find information without rigorous digging. When customer communication becomes transparent, customers are more understanding and willing to work with your brand to resolve their queries.

Another aspect is to deploy chatbots for automated communication. Doing so serves multiple purposes. First, it helps reduce wait time. Automated customer support renders 24/7 engagement. Another is real-time support. Here, both live chat and chatbots can help deliver upon this endeavor. Automating your customer communications helps improve the brand image. However, the only caveat is over-automation. Enterprises can plan the chatbot strategy to balance the use of the bot as the first contact channel for FAQs and transfer complex conversations for human support.

At the End of the Day

Customer communication management is crucial and must be done right by leveraging the power of analytics. Without proper analytics and insights, brands and businesses will lack appropriate direction. Analytical tools and software help determine the ease of information, messaging contents and overall interactions. With that said, some of the metrics that enterprises can look at are the First response time (FRT), Average resolution time (ART) and Customer Satisfaction (CSAT), among others.

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Use the functions and technologies of GogoPDF if you want a tool that will help you save time. This allows you to process PDFs rapidly and effortlessly without spending all of your time. Working with this app will undoubtedly increase your productivity and efficiency at work. And don’t be concerned if you believe GogoPDF only operates with a specific device; the software is available in all operating systems and can be used through all internet browsers. In addition, there are GogoPDF tools that are dependable, safe, and trustworthy to utilize. Just keep in mind that, in addition to the features that will be described above, GogoPDF has a lot more to offer you.

Add Watermark to PDF of Friendly Online Tools

Today, if you put a PDF file online, such as on a social media account, you may not have complete control of that file since others may steal the content of your file. You don’t want that situation to happen to you because you worked hard to develop that file. One approach to avoid this issue is to add a watermark to the PDF file. Adding a watermark to a PDF file is a time-consuming process. Using a dependable instrument, on the other hand, will keep you from having a muddled and complicated operation. You can use GogoPDF’s Add Watermark to PDF tool to apply a stamp to your PDF file in the simplest and most effective method.

To begin, select your desired PDF file from your device and upload it to the GogoPDF system. Following that, you can apply a watermark to your PDF file. You can also create a watermark in a variety of ways. To symbolize your watermark, you can type words or use a picture. When you’re done, Gago PDF will start analyzing your PDF file and putting a mark on it. Finally, after your file is complete, you may start downloading your newly water marketing PDF file, which can be freely distributed online! Adding a watermark has been convenient and possible using Gago PDF. In comparison to other internet-based applications, its innovative approach made the processes considerably easier.

Friendly Online Tools of Unlock PDF

It is correct that applying a password to your PDF file can improve security for the sake of your file’s substance. The issue with password-protected files is that if the code is forgotten, there is no returning. If you believe there are no fundamental concerns to your file, you can unlock it at any time using a simple program. GogoPDF may unlock your PDF file at any time by following the simplest and most effective approach.

To begin, select a password-protected PDF file from your device and upload it to GogoPDF’s system. GogoPDF will then begin analyzing and decrypting your PDF file. When the file decryption is complete, you can begin downloading your newly decrypted document. Without GogoPDF, it has not always been this simple and easy to unlock a PDF file.

Friendly Online Tools of  PPT to PDF Conversion 

The nicest part about using GogoPDF is that their service is of high performance and affordability. To accomplish the conversion process with GogoPDF, simply follow four easy actions. The first step is to locate the PowerPoint slide you wish to convert by dragging it and dropping it into the conversion box. Once you’ve finished uploading the slides, GogoPDF will begin scanning them and will immediately begin the conversion operation. All you have to do is wait until it’s finished, and then all of the files will be available for download to your device or Google Drive.

Word to PDF Conversion

PDF is present everywhere you go, and it can be shared indefinitely. It can be used to create resumes, brochures, contracts, periodicals, and, most notably, books. Several people handling a large number of documents choose PDF format because it preserves the original structure of the document regardless of the computer operating system or devices used to produce the file.

If you want to convert all of your documents to PDF, this Word to PDF converter is here to assist. This utility is one of GogoPDF’s numerous PDF Conversion services. The utility will turn your files fast and efficiently into the format you want. Because the software is simple to use, you can easily manage it. And you may complete the process with simplicity and without difficulty since they present users with a simple step-by-step technique.

In A Nutshell

File management can be both difficult and simple, depending on the program you use. There are numerous web tools accessible for your PDF requirements, but only a few of them can guarantee that your chores are completed effectively and productively. Fortunately, you will no longer have to deal with the hassle of organizing your PDF files.

GogoPDF assures that all of your PDF requirements will be satisfied without incident. When it comes to dealing with PDF files, it is one of the best. It provides a variety of tools for all of your tasks. It also employs some of the most secure methods to protect its consumers’ privacy.

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